Havasu Haven Terms & Conditions

These terms apply to direct bookings with Havasu Haven. Please review them before making a reservation.

Guest Responsibilities & Property Rules
Pets and smoking are not permitted anywhere on the property.

Guests must follow all other property rules provided before booking and in their reservation information, including rules concerning occupancy, visitors, parking, noise, and events.

The person making the reservation is responsible for ensuring that everyone in their group follows these rules and treats the property, furnishings, and neighbors respectfully.
 

Reservations & Payments
 

A payment of 50% of the total booking amount is due at the time of booking. The remaining balance is due two days before arrival.

Guests must provide accurate contact and payment information when booking. Your booking confirmation will include your reservation dates, total charges, and applicable property rules.
 

Cancellations & Refunds

For cancellations made seven or more days before arrival, 50% of the prepayments you have made will be refunded.

For cancellations made fewer than seven days before arrival, all payments are nonrefundable.

Please contact Havasu Haven through the contact information provided in your booking confirmation to request a cancellation.
 

Security Deposit

A $500 security deposit authorization hold will be placed on your payment card on the day of check-in. The hold will be released five days after checkout. Your bank or card issuer may take additional time to make the funds available.

Reservation Changes

Requests to change reservation dates or the number of guests are subject to availability and approval. A change may affect the total booking price. Changes are confirmed only when Havasu Haven provides written confirmation.
 

Check-In & Checkout
 

Guests must follow the check-in and checkout times and instructions provided in their booking confirmation. Early check-in and late checkout require advance approval and are subject to availability.

Guest Responsibilities & Property Rules

Guests must follow the property rules provided before booking and in their reservation information, including any rules concerning occupancy, visitors, parking, pets, smoking, noise, and events.

The person making the reservation is responsible for ensuring that everyone in their group follows these rules and treats the property, furnishings, and neighbors respectfully.
 

Damage & Maintenance
 

Please report any existing damage or maintenance concerns promptly after arrival, and notify Havasu Haven as soon as possible if an issue occurs during your stay.

Guests are responsible for damage caused by themselves or their visitors beyond normal wear and tear. Any request for payment for damage or additional cleaning will include an explanation and supporting documentation.

Bookings Through Other Platforms

For reservations made through a third-party booking platform, please refer to the payment and cancellation terms displayed on that platform and in your booking confirmation.
 

Questions

If you have questions about these terms or your reservation, please contact Havasu Haven using the contact details provided on our website or in your booking confirmation.